Quooker is a household name in the Netherlands and is well on its way to conquer the rest of the world. Started as the boiling water tap, but now also available with cool sparkling and filtered water. Online, however, they still had a challenge for several portals, namely their webshop and customer portal, about determining and managing access rights, which should not be at the expense of the customer experience. The solution for this was Auth0’s Customer Identity & Access Management (CIAM) platform, for which Booleans took care of the entire implementation. This digital security step is the first of more to follow, for both consumers and dealers of Quooker.